BCC di Roma | Open Banking | Major outage affecting Account Information

Incident Report for Tink providers Italy

Resolved

This incident has been resolved.
Posted Dec 11, 2025 - 13:12 CET

Identified

We are currently investigating an issue with [Bank].

- Affected users: 100%
- Affected flow: Manual authentication | Refresh authentication
- Start Time: 05/12/2025 12:03 CET
- Bank side error: 502 error on the Balances endpoint; timeout on Consents endpoint.
- Provider name: it-iccrea-no-08327-oauth2
Posted Dec 05, 2025 - 13:28 CET
This incident affected: ICCREA - Gruppo BCC.