ING Open Banking - Account Information Services Degraded performance

Incident Report for Tink providers Italy

Resolved

We experienced downtime due to issues on ING bank side connections in Italy between November 11 2025 20:00 - November 11 2025 20:55, Services are up and running now.
- Affected users: 45%
- Affected flow: Background Refreshes
- Start Time: 20:00 CET -20:55 CET
- Bank side error: 500 error
- Provider name: it-ing-ob

Posted Nov 11, 2025 - 21:48 CET

This incident affected: ING.